Need help?

Write to christophe@foreach.dev describing the problem, with the device model and the iOS or iPadOS version.

I bought Premium but it doesn't show.

Open « Mes pièces » (My pieces), then « Restaurer mes achats » (Restore purchases). Use the same Apple Account as for the purchase.

It's the parental gate. It guards purchases and restores, so a child can't pay without an adult.

No. It's a single purchase that never renews.

Open the profile, scroll to the bottom and tap « Supprimer ce profil » (Delete this profile). Its games are deleted with it.

Profiles live on the device. They come back only if you restore a device backup made before the deletion.

Refunds go through Apple, at reportaproblem.apple.com.